Refund Policy

Last updated: September 9, 2026

We accept returns of both defective and non-defective merchandise and also accept exchanges. A request must reach us within 30 days after delivery. Eligible non-defective items include purchases returned because of a change of mind, personal preference, or an incorrect selection.

All eligible merchandise must be new, unused, in its original condition, and accompanied by the original packaging, tags, and included accessories. Returns are sent by mail. A prepaid return label is included in the package and is free to use, and no restocking fee is charged. Do not mail an item back without authorization.

Send the order number, checkout email, and reason for the request. For damage, defects, a wrong product, missing contents, or a material difference from the description, include photographs or video of the item and packaging. Exchanges depend on current inventory.

After approval, the refund is returned to the original payment method and processed within 10 days. A bank or card issuer may take additional time to post the credit.

Email: lobsterchamber@gmail.com
Mailing address: 201 N Main St, Bangor, PA, 18013, US
Phone: 918-648-6958